Shipping policy
Shipping Policy
1. Shipping Times:
- All orders will be processed within 1-3 business days after payment confirmation.
- Shipping times may vary depending on the destination. Estimated delivery times will be provided at checkout.
- Please note that during peak seasons or promotional events, processing times may be slightly longer.
2. Shipping Methods:
- We currently offer standard shipping for all orders.
- Expedited shipping options may be available at an additional cost. Please contact us for more information.
3. Shipping Costs:
- Shipping costs are calculated at checkout based on the weight of your order and the destination address.
- We offer free standard shipping on orders over a certain amount. This threshold will be clearly communicated on our website.
4. Tracking Information:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track the status of your order using the provided tracking number through our website or the courier's website.
5. International Shipping:
- We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination.
- Please note that customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
6. Address Accuracy:
- It is the responsibility of the customer to ensure that the shipping address provided at checkout is accurate and complete.
- We are not responsible for any delays or additional shipping charges incurred due to incorrect or incomplete address information provided by the customer.
7. Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.
8. Labor Work for Shipping:
- We handle all labor work associated with packaging and shipping your orders.
- Our team takes great care to ensure that your items are securely packaged to prevent damage during transit.
9. Sales Final:
- All sales are final. We do not offer refunds, returns, or exchanges unless the item received is damaged or defective.
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order to arrange for a replacement or refund.
10. Contact Information:
- If you have any questions or concerns regarding our shipping policy, please contact us at vvc.apparel@gmail.com
Note: This shipping policy is subject to change without prior notice. Please review our shipping policy regularly for any updates or revisions.